This policy outlines the terms under which the cost of the sample kit can be redeemed. 

Please read it carefully to understand your rights and our obligations.

1. Eligibility Criteria: 
• You must be aged 18 or over and reside in the United Kingdom to participate in this offer.
• You must have purchased the sample kit directly from our online store using a valid email address and complete the Sample Kit Review.

2. Offer Details:
   Purchase our sample kit for £9.99 from our online store using a valid email address, and upon completing the Sample Kit Review, you are eligible to deduct £9.99 from your first order of a full-sized product. This deduction applies exclusively to a future purchase of our full-sized skincare products, which are currently not available for purchase, and will be applied automatically upon using the same email address registered at the time of the sample kit purchase.
   
   
3. Launch Contingency:
   This offer is contingent upon the availability of our full-sized products. The sample kit itself, costing £9.99, contains two applications each of our four skincare products, which bear intrinsic value. The opportunity to redeem the cost of the sample kit as a discount on a future full-sized product purchase is an additional benefit provided to you as a reward. In the event that we do not launch our full-sized products, the redemption offer will no longer be applicable, and the cost of the sample kit will not be reimbursed as its value is realised through the usage of the sample kit products themselves.
   
   
4. Redemption Window:
   The redemption offer must be claimed within six months of the announcement of the availability of our full-sized product range. The availability date will be communicated via email to the address used at the time of your sample kit purchase.
   
   
5. Non-Cash Value:
   The value of the sample kit cannot be redeemed for cash. This offer is non-transferable and can only be used as a discount against your first full-sized product order from our official website, when available.
   
   
6. Claim Process:
   Please follow the instructions included with your sample kit as specified in the eligibility criteria. Once you have met these requirements, a discount of £9.99 will automatically be applied to the total order value at checkout when you make your first purchase of a full-sized product using the same email address with which you purchased the sample kit.
   
   
7. Limitations and Restrictions:
   We reserve the right to verify the eligibility of participants and to refuse the offer in cases of suspected fraud or abuse.
   
   
8. Privacy Policy:
   Any personal information provided in connection with this offer will be handled in accordance with our Privacy Policy, which complies with GDPR requirements.
   
   
9. Liability:
   While we strive to ensure the offer proceeds smoothly, we shall not be liable for any loss or damage arising from unforeseen circumstances or events beyond our control, except where liability cannot be excluded under UK law, including for personal injury caused by our negligence.
   
   
10. Cooling-Off Period:
    Recognising your rights under the Consumer Contracts Regulations, you are entitled to a 14-day cooling-off period from the date of delivery of the sample kit, during which you can return the kit for any reason for a full refund. The sample kit must be returned unused and in the condition it was received, with all seals and packaging intact. If the kit is returned used or with broken seals, we may reduce your refund to reflect the diminished value of the product, as legally permitted.
    
    
11. Governing Law:
    These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of its courts.